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Home/Blog/How To
HOW TO

Get 100 Google Reviews in 90 Days: Australian Business Guide

Proven strategies to build social proof fast and dominate local search rankings

Published 9 January 2026•7 min read•831 views

Get 100 Google Reviews in 90 Days: Australian Business Guide

Getting your first 100 Google reviews takes strategy, consistency, and the right systems in place. Most Australian businesses can achieve this milestone within 90 days by implementing a structured review generation program that makes it easy for satisfied customers to leave feedback. Here's exactly how to do it.

Why Google Reviews Matter for Australian Businesses#

How many Google reviews do you actually need?#

Google's algorithm prioritises businesses with strong review velocity—that's the rate at which you accumulate reviews over time. A study by BrightLocal found that 87% of Australian consumers read online reviews before visiting a business, and 73% trust reviews as much as personal recommendations.

Having 100 reviews within 90 days signals to Google that your business is active, trusted, and worth ranking higher in local search results. This matters whether you're a Sydney plumber, Melbourne café, or Brisbane accountant.

The competitive advantage#

Most Australian small businesses have fewer than 20 reviews. By reaching 100, you'll instantly stand out in your local market and gain a significant competitive edge in Google Search and Google Maps.

Step 1: Set Up Your Google Business Profile Properly#

Before asking for reviews, ensure your Google Business Profile is complete and optimised.

Complete these sections:

  • Business name, address, and phone number (NAP)
  • Business category (choose the most specific one)
  • Business description (160 characters, naturally including your main service)
  • High-quality photos (at least 10-15 professional images)
  • Opening hours and service areas
  • Website URL
  • All contact methods

A fully optimised profile gets 5-7 times more customer actions than incomplete ones. If you're a tradie or service-based business covering multiple suburbs, make sure your service areas are listed correctly—this helps locals find you.

Step 2: Identify Your Review Sources#

Not all customers are equally likely to leave reviews. Focus on the ones most likely to do so.

Your best review sources include:

  1. Recent customers (within 7 days of purchase)
  2. High-satisfaction customers (those who explicitly said they were happy)
  3. Repeat customers (they already trust you)
  4. Referral customers (they came from word-of-mouth, so they're engaged)
  5. Customers who engaged with your business (asked questions, spent time with you)

For a café in Melbourne, this might be regulars who visit weekly. For a plumbing company in Perth, it's customers whose jobs went smoothly without complications. For an accountant in Brisbane, it's clients who received their tax refunds efficiently.

Step 3: Create a Simple Review Request System#

What's the best way to ask for Google reviews?#

Timing and simplicity are everything. Ask for reviews immediately after a positive interaction, and make it as easy as possible.

In-person request (best conversion rate):

  • Mention it while the customer is still with you
  • Say: "We'd love your feedback on Google—it takes 30 seconds and really helps us"
  • Hand them a printed card with a QR code linking directly to your review page
  • No pressure; frame it as optional

SMS request (high conversion rate):

  • Send within 24 hours of purchase
  • Keep it short: "Hi [Name]! Thanks for your business. Could you leave us a quick Google review? [link]"
  • Include a direct link (use Google's review link generator)

Email request (moderate conversion rate):

  • Include a professional template
  • Add the review link prominently
  • Send within 48 hours of purchase

Post-purchase follow-up:

  • If you use invoices or receipts, include a review request there
  • Add it to your email signature
  • Include it in package delivery thank-you notes

What conversion rate should you expect?#

Most Australian businesses see a 10-15% conversion rate when asking for reviews. This means:

  • 1,000 customer interactions = 100-150 reviews in 90 days
  • 800 customer interactions = 80-120 reviews in 90 days
  • 600 customer interactions = 60-90 reviews in 90 days

The more customers you ask, the faster you'll hit 100.

Step 4: Implement a Review Request Workflow#

How do you ask for reviews systematically?#

Create a repeatable process that becomes part of your business operations.

Daily review request checklist:

  1. Morning: Identify customers from yesterday who should be contacted
  2. Midday: Send SMS or email requests to 10-20 customers
  3. Afternoon: Hand out QR code cards to in-person customers
  4. Evening: Monitor incoming reviews and respond to all of them

For a busy hairdresser in Adelaide with 30 clients daily, this means asking 20-25 customers per day. For a quieter accountant with 5 client meetings weekly, it means asking 3-4 clients per meeting.

Tools to automate this:

  • Google's built-in "invite customers" feature (if you have their email)
  • SMS platforms like Twilio or local Australian services
  • Email automation tools like Mailchimp
  • Review management software like Starworks (which tracks requests and responses)

Step 5: Make It Stupidly Easy to Leave a Review#

What's the fastest way for customers to leave a review?#

The fewer clicks required, the higher your conversion rate. Create a direct link to your review page.

Generate your direct review link:

  1. Go to your Google Business Profile
  2. Click "Customers" → "Reviews"
  3. Click the share icon
  4. Copy the review link
  5. Shorten it using a URL shortener (bit.ly works well)
  6. Add it to your QR code

Print QR code cards that customers can scan immediately. A Sydney café using this method increased reviews from 8 to 92 in 60 days by placing cards on every table.

Step 6: Respond to Every Single Review#

This is critical and often overlooked. Responding to reviews increases your review velocity and shows potential customers you're engaged.

Response guidelines:

  • Reply within 24 hours
  • Personalise each response (mention specific details from their review)
  • Thank them genuinely
  • For negative reviews, offer to resolve the issue privately
  • Keep responses to 2-3 sentences

Example response: "Thanks Sarah! We loved having you and your family in for breakfast. Your feedback about our coffee means everything to us. See you next weekend!"

Step 7: Track Your Progress Weekly#

Monitor your review count and adjust your strategy if needed.

Weekly metrics to track:

  • Total reviews gained (target: 20-25 per week)
  • Average rating
  • Review requests sent
  • Conversion rate
  • Which request method performs best

If you're tracking behind, increase your request volume or improve your request messaging. If you're ahead of schedule, maintain momentum.

Common Mistakes to Avoid#

Don't:

  • Offer incentives for reviews (Google penalises this)
  • Ask customers to leave positive reviews only
  • Use fake reviews or ask friends to review
  • Ignore negative reviews
  • Request reviews more than once per customer
  • Send requests to customers who seem unhappy

Do:

  • Ask satisfied customers only
  • Make the process genuinely easy
  • Request reviews at the right moment (peak satisfaction)
  • Respond professionally to all reviews
  • Track which methods work best
  • Celebrate milestones with your team

Real Australian Examples#

Case Study 1: Brisbane Plumbing Company A local plumber implemented QR code cards at job completion and SMS requests 24 hours later. Starting with 12 reviews, they reached 105 reviews in 87 days with a 12% conversion rate from 900 customer interactions.

Case Study 2: Melbourne Beauty Salon By adding review requests to their booking confirmation email and handing out cards at checkout, a salon grew from 18 to 103 reviews in 92 days. Their conversion rate was 14% across 750 customer touchpoints.

Case Study 3: Perth Accounting Firm An accountant sent personalised SMS requests to clients after tax return completion. They achieved 98 reviews in 85 days with an 11% conversion rate, focusing on their most satisfied clients.

Your 90-Day Action Plan#

Weeks 1-2: Set up your profile perfectly and create your review request system

Weeks 3-12: Execute consistently—ask 15-25 customers daily, respond to reviews within 24 hours, adjust based on what works

Throughout: Track metrics weekly and celebrate progress with your team

Reaching 100 Google reviews in 90 days is entirely achievable for Australian businesses willing to implement these systems consistently. The key is making it easy for happy customers to share their positive experience, then reinforcing that social proof by responding professionally to every review.

Frequently Asked Questions

How many Google reviews do Australian businesses actually need?

While one review helps, 100 reviews in 90 days signals to Google that your business is active and trustworthy, significantly boosting your local search ranking. Most Australian small businesses have fewer than 20 reviews, so reaching 100 gives you a competitive advantage in your market.

Can I get 100 Google reviews in 90 days as an Australian business?

Yes, most Australian businesses can achieve this with a structured review generation program. Success requires consistent systems that make it easy for satisfied customers to leave feedback, combined with strategic outreach to your customer base over the 90-day period.

Why do Google reviews matter for Australian local search rankings?

Google's algorithm prioritises review velocity—how quickly you accumulate reviews. Since 87% of Australian consumers read reviews before visiting a business, having strong review numbers signals trustworthiness to both Google and potential customers, improving your visibility in local search results.

What should I include in my Google Business Profile to get more reviews?

Complete your NAP (name, address, phone), choose specific business categories, write a 160-character description with keywords, add 10-15 professional photos, list opening hours and service areas, and include your website and contact methods. Fully optimised profiles get 5-7 times more customer actions.

How do I ask customers for Google reviews without being pushy?

Time your requests strategically after positive customer interactions—post-purchase, after service completion, or when customers express satisfaction. Make the process easy by providing direct links to your Google Business Profile, and consider multiple touchpoints like email, SMS, or in-person requests.

Do Google reviews help tradies and service-based businesses in Australia?

Absolutely. For tradies and service businesses covering multiple suburbs, Google reviews are crucial. Ensure your service areas are listed correctly in your profile so local customers can find you. Reviews build trust and credibility in competitive local markets across Australia.

What is review velocity and why does it matter for Google rankings?

Review velocity is how quickly you accumulate reviews over time. Google's algorithm favours businesses with consistent review growth, as it indicates an active, trustworthy business. Getting 100 reviews in 90 days demonstrates strong velocity and improves your local search visibility significantly.

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Starworks

AI-powered reputation management for local businesses

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